EngageX Labs Privacy Policy

EngageX Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our decentralized influencer marketing platform ("Platform"), including the EngageX Nexus dashboard, Quest campaigns, and related services. We aim to comply with applicable data protection laws, including the GDPR and CCPA, where relevant.

By using our Platform, you agree to the practices described in this Privacy Policy. If you have any questions, please contact us at support@engagexfi.com.

1. Information We Collect

We collect various types of information to operate the Platform and provide our services effectively. This includes:

Account Information:

When you create an account on the EngageX Nexus, we collect:

• Wallet addresses (e.g., from BASE, Ethereum, or other supported blockchains)
• Social media handles (e.g., X/Twitter)
• Information you provide in your profile (e.g., username or optional details)
• Invite codes used or generated for referrals

Interaction Data:

When you participate in Quest campaigns or promotions, we collect:

• Submission content (e.g., text, images, or links to posts on X)
• Engagement metrics (e.g., impressions, likes, reposts, replies) via the X API
• Sentiment analysis scores generated by our AI agent, Klout

Technical Data:

When you access our Platform, we collect:

• IP address
• Browser type and version
• Device information (e.g., operating system)
• Log data (e.g., access times, pages viewed)

Blockchain Data:

As a blockchain-based platform, we process:

• Public wallet addresses and transaction records stored on supported blockchains (e.g., BASE, Ethereum)
• Staking or liquidity provision details (e.g., ENGX tokens staked in StakeBoost or LiquidBoost)

Financial Data:

Related to rewards and transactions, including:

• Wallet addresses used for reward distribution
• Transaction amounts and histories

2. How We Collect Information

We collect information through the following methods:

• Direct Input: Provided by you during account creation, profile setup, or campaign participation.
• API Integrations: Via the X API for social media data and engagement metrics.
• Blockchain Transactions: Recorded on public blockchains when you interact with smart contracts (e.g., staking, claiming rewards).
• Cookies and Tracking Technologies: Used on our website to maintain sessions and analyze usage (e.g., session cookies, analytics cookies).
• Referral System: Through invite codes linking your account to referred users.

3. Why We Collect Information

We collect and process your information for the following purposes:

• To enable your participation in the EngageX ecosystem (e.g., Quest campaigns, StakeBoost, LiquidBoost).
• To verify your identity and prevent fraud or abuse (e.g., detecting bot activity in referrals).
• To calculate and distribute rewards based on engagement metrics and sentiment analysis.
• To improve our Platform, services, and user experience through analytics and feedback.
• To communicate with you about your account, campaigns, or Platform updates.
• To comply with legal obligations, such as anti-money laundering (AML) regulations.

4. How We Use Information

We use your information to:

• Facilitate Services: Process blockchain transactions, distribute ENGX or ETH rewards, and manage campaign submissions.
• Analyze Performance: Use Klout's sentiment analysis to grade submissions and determine reward eligibility.
• Enhance Security: Monitor for suspicious activity and enforce Platform rules (e.g., strikes for unacceptable submissions).
• Personalize Experience: Tailor campaign recommendations based on your Nexus rank and activity.
• Support Governance: Enable participation in the future DAO for community-driven decision-making.

5. Who We Share Information With

We may share your information with:

• Blockchain Networks: Wallet addresses and transaction data are recorded on public blockchains (e.g., BASE, Ethereum) for transparency and reward distribution.
• Third-Party Service Providers: Analytics providers, hosting services, or marketing partners assisting with Platform operations, subject to strict confidentiality agreements.
• Brands and Advertisers: Limited data (e.g., social media handles, engagement metrics) shared with campaign creators to evaluate submissions, only as necessary.
• Curating Committee: Submission content shared with curators for dispute resolution or manual review (e.g., video submissions).
• Legal Authorities: If required to comply with applicable laws, regulations, or legal processes.

We do not sell your personal information to third parties.

6. How We Protect Information

We implement robust security measures to safeguard your information, including:

• Encryption: Sensitive data (e.g., wallet addresses) is encrypted during transmission and storage.
• Decentralized Storage: Leveraging blockchain technology for secure, tamper-proof data recording.
• Smart Contract Audits: Regular internal and third-party audits of our contracts to identify and mitigate vulnerabilities.
• Access Controls: Limiting access to personal data to authorized personnel or processes only.

However, no system is 100% secure. Due to the public nature of blockchain data, certain information (e.g., wallet addresses) is inherently visible to anyone accessing the blockchain.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccuracies in your data (e.g., profile information).
• Deletion: Request deletion of your data, subject to limitations (e.g., blockchain data cannot be deleted due to its immutability).
• Objection: Object to or restrict certain types of data processing (e.g., analytics cookies).
• Portability: Receive your data in a structured, machine-readable format.
• Opt-Out: Opt out of non-essential data collection (e.g., marketing communications).

To exercise these rights, contact us at support@engagexfi.com. Note that blockchain data (e.g., transaction records) cannot be altered or removed once recorded.

8. Data Retention

We retain your information as follows:

• Account Information: Kept as long as your account remains active; deleted upon account closure, except for blockchain data.
• Blockchain Data: Transaction records and wallet addresses are retained indefinitely on public blockchains.
• Interaction Data: Campaign submissions and engagement metrics are kept for as long as necessary to process rewards and improve services, typically up to 12 months after campaign completion unless part of a dispute.
• Technical Data: Logs and analytics data are retained for up to 6 months for security and performance analysis.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain Sessions: Ensure seamless navigation across the Platform (e.g., session cookies).
• Analyze Usage: Track website performance and user behavior (e.g., analytics cookies).

You can manage cookie preferences through your browser settings. Disabling cookies may limit some Platform functionality.

10. Blockchain Data

Certain data, such as wallet addresses, staking amounts, and transaction records, is stored on public blockchains (e.g., BASE, Ethereum). Due to blockchain's immutable nature, this data cannot be modified or deleted once recorded. This transparency is fundamental to our decentralized ecosystem but means you should exercise caution when linking personal identifiers to your wallet.

11. Social Media Integration

When you link your X (Twitter) account, we collect:

• Your X handle and public profile data.
• Engagement metrics from your posts via the X API.

We do not access or store your X password. Data collected is used solely for campaign participation and reward calculation.

12. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover such data has been collected, we will take steps to delete it promptly. Contact us if you believe a child under 18 has provided us with personal information.

13. Financial Data

We take additional measures to protect financial data, such as:

• Encrypting wallet addresses and transaction details.
• Using secure smart contracts for reward distribution.

Financial data linked to blockchain transactions remains publicly accessible as part of the blockchain ledger.

14. International Data Transfers

If you access our Platform from outside the jurisdiction where our servers are located (to be determined based on EngageX Labs' operational base), your information may be transferred across borders. We will ensure such transfers comply with applicable data protection laws, using safeguards like encryption and contractual agreements where necessary.

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, via email or Platform notifications. Please review this policy regularly.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us at:

• Email: support@engagexfi.com
• Social Media: Follow us on X at @engagexfi for updates